Selected products are available through our website and Etsy shop. This website highlights current collections, studio work, and information about custom and business gifting. Availability may vary by product.

Yes. All illustrations and designs are created by Starlight Falls Studios and are protected by copyright. Purchase of a product does not transfer copyright.

Some products offer personalization. Custom text is printed exactly as submitted, so please review your details carefully before placing an order.

Yes. We offer small-batch custom printed gifts for businesses, teams, events, and organizations. Corporate and custom orders are handled separately from standard shop purchases.

Yes. Corporate and custom orders typically have a minimum quantity of five (5) units per product type on Package 1 and minimum quantity of ten (10) in Package 2 if product is requested.

In many cases, yes. Designs can be adapted to align with your brand, including color usage and logo placement, depending on the product and print method. Final feasibility is confirmed during the consultation process.

Yes! We can adapt designs to align with your brand guidelines, including specific color usage and logo placement.

Depending on the package that is being ordered depends on the time frame. Currently Package 1 starts at 2-3 weeks. Package 2 starts at 4-6 weeks.

Timelines vary based on complexity, quantity, and production method. Once project details are confirmed, an estimated timeline will be provided before work begins.

Yes, we ship to the Netherlands, EU, UK, and US. Production partners are located throughout these regions.

Rush orders may be possible depending on current workload and production schedules. Contact us to discuss expedited timelines - additional fees may apply.

We include revision rounds to ensure you're satisfied. Communication throughout the process helps us get it right. Major changes after approval or complete restarts are quoted separately to protect both your time and ours.

Orders are produced and shipped through trusted production partners. Fulfillment locations vary by product and may include facilities in Europe, the United Kingdom, or the United States.

At this time, shipping is available to the Netherlands, the European Union, the United Kingdom, Canada and the United States. Availability may vary by product.

Production and shipping times vary by item and destination. Estimated delivery timeframes are listed on individual product pages. Delivery times are estimates and not guaranteed.

Returns are handled in accordance with EU and Netherlands consumer law. Because many items are made to order, return eligibility depends on the product type. Please refer to the Returns & Refunds Policy for full details.

If your item arrives damaged or defective, please contact us within 5 days of delivery and include clear photo documentation of the unopened package, damaged item, and shipping label so we can assist you.

You can reach us through our Contact page on this website. We aim to respond in three business days.

Yes! If your request doesn’t fit neatly into a listed category, feel free to reach out with details and we’ll let you know what’s possible!